Complete Support for Both You and Your Members
Your staff and members get support around the clock, from instant AI answers to expert human assistance.
Full Coverage, No Guesswork
Get support across multiple channels at your convenience. Connect with our support team through chat, call, or email.
Partner Panel
Fun Network Support
Online
Type a message...
Resolved
Chat in the Partner Portal
Get help and manage your business without leaving your dashboard.
9:41
Support
Type a message...
Resolved
Chat in the Mobile App
Need help while you’re on the move? Connect with support directly through the Fun Network app.
Fun Network Support
Connected
00:21
Phone Support
Prefer to talk? Get assistance from our support team by phone.
New Message
To
support@funnetwork.com
Subject
Send
Email Support
Our support team ensures you receive answers sent through email with a quick resolution or an update.
AI Speed, Human Judgment
Members and staff get instant answers from AI, with real specialists ready to step in whenever needed.
AI Chat Assistant
Human Support Team
24/7 Availability (AI Support)
From Question to Resolution
Four simple steps from the first question to the right resolution,
with context carried every step of the way.
New Question
10:24 AM
1A Question Comes In
Members or staff start a conversation through the
mobile app or Partner Portal whenever they need
help.
AI Assistant
Instant Answers
2AI Answers Instantly
For common questions, the AI assistant responds
right away with the answer, link, or next step.
Support Agent Takes Over
RB
Riley Brooks
Specialist
Online
Hi Alex! I can help you update your billing info.
3Human Support Steps In
When a question needs more expertise or a personal
touch, a support specialist steps in with the full
conversation context.
Conversation
Your Team
VP
KL
RC
AJ
Resolved
4Redirected to Your
Location
When a question requires details only your team can
provide, the member will be directed to contact your
location.
More Support, Less Work for Your Team
Fun Network gives your staff and members the support they need, without adding headcount, extra tools, or complexity.
Your team stays focused
Members get answers faster
Clear ownership at every step
No extra cost or complexity
Frequently Asked Questions from Businesses
Ready to Accelerate Your
Membership?
See how Fun Network helps you create predictable revenue, increase retention, and grow with a connected network.